Return Policy of Orbe.Coffee

Welcome to Orbe.Coffee. We appreciate your purchase and hope you enjoy our high-quality Colombian coffee. If for any reason you are not completely satisfied with your purchase, we are here to help with our return policy.

Return Policy

1. Return Period: You have 15 calendar days from the date of receipt of the product to return it.
2. Return Conditions:
   • The product must be in its original packaging.
   • The product must be unused and unopened.
   • You must provide a receipt or proof of purchase.
3. Return Process:
   • To initiate a return, please contact our customer service team via manager@orbe.coffee or +17734587393
   • Our team will provide you with the necessary instructions to process the return.
4. Return Costs:
   • The customer is responsible for the shipping costs associated with returning the product.
   • We recommend using a shipping service with tracking to ensure your return arrives safely.
5. Refund:
   • Once we receive the returned product and verify its condition, we will process your refund.
   • The refund will be made using the same payment method used for the purchase.
   • Please note that it may take a few days for the refund to appear in your bank account or credit card statement.
6. Non-Returnable Items:
   • Products that have been opened or used.
   • Products purchased on sale or clearance.

Contact

For any questions or additional assistance with your return, please contact us:

• Email: manager@orbe.coffee
• Phone: +1 7734587393
• Phone: +57 3153321475

Return Address

Orbe.Coffee
6128 S rockwell St
Chigado IL, ZIP 60629
United States

Changes and Modifications

We reserve the right to modify this return policy at any time. Any changes will be posted on this page, so we recommend reviewing it periodically.

Thank you for your trust in Orbe.Coffee. We strive to offer you the best Colombian coffee and the best shopping experience possible.

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Let me know if you need any more information or adjustments.